Taxi for ING Arena Brussels : Skip the Post-Concert Chaos

ING Arena, formerly Palais 12, has established itself as one of Belgium's must-visit venues, with capacity reaching up to 12,000 people on the Heysel plateau. Muse, Stromae, Duran Duran, Orelsan, Gims, Papa Roach: the lineup draws large, varied crowds throughout the year — which raises a very practical question once the show ends: how do you get home without losing an hour of your night?

The cost of the ride

The fare is fixed and confirmed before you leave, regardless of your starting point in Brussels. No surprises from the heavy congestion that consistently builds up around the venue as a show lets out, when thousands of attendees leave at the same time.

For a group of friends attending together, a van is available at the same fixed-fare model — a simpler solution than splitting across multiple vehicles or hunting for parking as a group.

How long it takes

From central Brussels, expect around 15 to 25 minutes to reach the Heysel plateau outside of event traffic. That changes dramatically once a concert ends: with thousands of people leaving the site simultaneously, traffic in the immediate area around ING Arena can slow significantly for 30 to 45 minutes after the show wraps up.

This is exactly the moment where a pre-booked taxi differs from one found on-site: the first is waiting for you, the second means searching through the crowd.

How pickup works

Heading to ING Arena: your driver picks you up at the exact address given at booking, with a 5-minute grace period built in after the scheduled time. Leaving a little early also helps avoid the crowd buildup near the venue, common just before the most anticipated shows start.

Leaving ING Arena: this is the critical moment. As a concert ends, thousands of people look for a taxi at the same time, making the taxi rank queue especially long. A pre-booked taxi, with a pickup time set even before the concert starts, avoids this entirely — your driver is waiting, you just need to meet them.

What to know before booking

Groups : a van works particularly well for a night out with friends, letting everyone head home together instead of waiting for separate taxis. Return timing : for shows with an uncertain end time (encores, extended sets), it's still possible to adjust the pickup time slightly on the day, as long as you notify us as soon as possible.

Accessibility: ING Arena offers accessible access; mention any specific needs when booking for a suitable vehicle.

Payment: pay online by card when booking, or directly with the driver by card or cash. No card surcharge applies either way.

Booking a round trip from the start, with an approximate return time based on the concert's typical end time, remains the best way to guarantee a driver waiting for you at the exit, rather than relying on taxis passing by through the crowd.